Frequently Asked Questions

Our flat-rate prices are exactly:

• Small Studio — $379
• Standard Studio — $439
• Large Studio — $549
• 1 Bedroom — $649
• 2 Bedrooms — $779
• 3 Bedrooms — $1,049
• 4 Bedrooms — $1,449
• 5 Bedrooms — $1,799

These are flat rates — no ranges, no hourly clock. You save by renting the truck directly and paying us only for moving labor. See full details on our Pricing page.

A temporary $49 authorization hold is placed through Stripe and captured only after we approve your move. Once captured, it’s non-refundable and applied toward your total.

No — we are a labor-only service. You provide the truck (rent from U-Haul, Penske, etc.), and we provide the crew to load, unload, and move everything. This is how we keep prices far below traditional NJ movers.

The truck must be rented under YOUR name — or someone you bring with a valid driver’s license. It can be you, a friend, or a family member. You don’t need to drive — we do all the driving. We get added as the second driver.

We also offer a +$49 truck pickup & return add-on where we pick it up, drive it, and return it. You still book it under your name, and we handle the rest.

No. Move It Clear It is a labor-only moving assistance service. We are NOT a licensed moving carrier or DOT-regulated transportation company.

We provide skilled moving labor — loading, unloading, furniture placement, and disassembly. A truck must be provided by the customer or arranged separately. We do not provide junk removal services.

Tell the crew before they leave, or text photos to 862-640-0625 within 24 hours. If we broke it, we make it right — repair, replacement, or a credit off your balance, agreed with you in writing before we close out the job. No claim forms and no case numbers; you talk to the owners directly.

We don’t cover pre-existing damage, light scuffs and surface marks on used furniture, boxes you packed yourself, flat-pack furniture that can’t survive being taken apart, or the rental truck itself. We’re a labor-only crew and we don’t sell moving insurance or valuation coverage — if you’re moving something you’d be sick to lose, add the protection plan at your rental counter or check your renter’s or homeowner’s policy first.

See the full Damage Promise →

The $49 is a temporary authorization hold placed at checkout — not a charge. It is captured only after we review and approve your move. Here’s how it works:

• We review your booking and confirm your date, time, and crew on approval
• If we can’t approve it, the hold is released and you are not charged
• Once captured, the $49 is applied toward your total; the balance is paid after the job

Once captured, this fee is non-refundable, including cancellations. It is applied toward your total move balance on move day. It is not the full price of your move.

Optional: Add our +$49 Truck Pickup & Return Add-On — we pick up the U-Haul, drive it to you, and return it after. Due on move day, not today and not charged in Stripe.

No stress — we build in a cushion. Because our crew reserves an exclusive arrival window for you, every booking includes a complimentary 30-minute grace period on arrival.

• First 30 minutes of waiting: free
• After that: $50 per additional 30 minutes, collected on move day
• It shows as its own line on your receipt — never hidden inside labor

This just keeps everyone’s move on time and is fair to the crew. The simplest way to avoid it: be packed and ready before your window.

Yes. The $49 is non-refundable once it has been captured after approval, but you can reschedule once within 90 days at no extra cost. Just text or call us at least 48 hours before your original move date and we’ll lock in a new time that works for you.

If you need to cancel entirely, the $49 is forfeited — but no additional charges apply.

We text you the morning of your move to confirm the exact time and pickup/dropoff location. No surprises. If anything changes on our end, we call you directly — well in advance.

The truck must be rented under YOUR name or someone you bring. Someone with a valid driver’s license must be present to rent the truck — it can be you, a friend, or a family member. You don’t need to drive. We do all the driving. We get added as the second driver.

• Loading and unloading
• Carrying items to and from the truck
• Furniture placement at your destination
• Simple disassembly (bed frames, basic furniture) — FREE
• Professional, careful handling
• Stair navigation

Heavy items are priced by weight: $50 for 150–249 pounds and $100 for 250–399 pounds, per item. An item of 400 pounds or more, an upright piano, or a substantial safe requires a review of the weight, dimensions, stairs, carry distance, doorway width, and equipment needed — we provide a custom quote, and we will tell you honestly if we cannot do it safely. Normal large furniture (sectionals, armoires, large mirrors, tables) is included when disclosed during booking.

Yes — we fill last-minute slots when available. Call or text 862-640-0625 to check same-day availability. Booking in advance is always recommended to guarantee your preferred date and time.

We are based in West Orange, NJ and serve all of Essex County, including Newark, Montclair, Bloomfield, Nutley, East Orange, South Orange, Maplewood, Livingston, Millburn, Belleville, Glen Ridge, Verona, Cedar Grove, and surrounding towns.

Areas outside our primary service zone may include a small travel fee. Text us to check your area.

Yes. Our team is bilingual — we serve customers in both English and Spanish. Se habla Español.

• Online: Fill out our booking form and we’ll confirm quickly.
• Phone / Text: Call or text 862-640-0625 — fastest response.

A $49 authorization hold is captured only after we approve your move, then applied toward your total. We’ll confirm everything before move day.